Customer Service
Do you know your organizations customer service rating? If it’s not outstanding then you have a problem. Customer Service and the Customer’s Experience are two different things. Learn how your organization can retain current customers, gain new ones and receive an outstanding rating every time by delivering World Class Customer Service
Get in touch with us today!
CALL US NOWLearn how to:
- Recognize how your attitude affects customer service
- Use outstanding customer service techniques to generate return business
- Provide outstanding customer service over the phone
- Deal with difficult customers
Benefits & Outcomes
- Associates are happier and feel more appreciated and are willing to serve customers enthusiastically
- Customers feel appreciated are served faster and more accurately and are more likely to return
Program Length
3 hr. interactive program
Resources
Training guide and copy of World Class Customer Service Book
Testimonials
"Mrs. Washington is a wonderful instructor she has a way of making every subject enjoyable."— T. Myers
"I like the customer Bill of Rights and how to put them to daily use."— K. Mitchell
"I enjoyed everything about the class especially how to think like a customer"— D. Matthews
"I will use this training to be more open minded and empathetic to the customer."— P. Williams
"I loved the analogies to leadership and customer service proposed."— Y. Miller
"I enjoyed the whole training customer service is so vital and we need to do our best. I will work on doing my best."— D. Jackson
"I like the part about going the extra mile for customers and co-workers and Why I Should Care."— X. Davis
"The facilitator was very enthusiastic and made the class enjoyable."— K. Simmons
"I loved the section on the importance of internal customer service, respect and compassion for others."— J Thompson
Call Us Now!
Meeting your needs—exceeding your expectations: It’s all in a day’s work for Eloquent Reflections. For timely service, affordable prices, and professional staff, we are your number one choice. We’ve helped clients near and far with our committed customer-first approach. And now it’s your turn.